Privacy Policy

1. Who We Are

Stevenage Taekwondo (also known as Stevenage Taekwondo Club and Stevenage Taekwondo Changmookwan) is a Community Amateur Sports Club (CASC) based in the United Kingdom.

We are the data controller for the personal data we collect.

Contact details:
Instructors - Stevenage Taekwondo
Email: [email protected]

2. What Personal Data We Collect

We may collect and store the following personal data about members, parents/guardians, and website users:

Name, address, email address, and phone number
Date of birth and emergency contact details
Membership details, attendance records, and grading history
Medical information relevant to training and safeguarding (special category data)
Photos and videos for grading records and marketing/social media
Payment details (processed securely by GoCardless; we do not store bank details)
British Taekwondo membership numbers and records
Website usage data via cookies and Google Analytics

3. How We Collect Your Data

We collect data when you:

Register or sign up online
Join the club or book classes/events
Make payments or subscriptions
Contact us via online forms or email
Use our website

4. How We Use Your Data

We use your data to:

Manage club membership and training
Communicate with members and parents/guardians
Maintain safeguarding and health & safety records
Process subscriptions and payments
Register and manage membership with British Taekwondo
Record gradings, competitions, and rank certificates
Promote the club via website and social media (with consent)
Meet legal and regulatory obligations

We never sell your personal data.

5. Lawful Basis for Processing

We process personal data under the following lawful bases:

Consent - photos, videos, medical data, marketing communications
Contract - membership administration and training services
Legal obligation - safeguarding, financial and regulatory records
Legitimate interests - running the club and communicating with members

For children under 16, consent must be provided by a parent or guardian.

6. Data Sharing

We may share relevant personal data with:

British Taekwondo - for membership, licensing, and grading records
GoCardless - for secure payment processing
Service providers who support our website and database hosting (e.g., Heroku)
Legal or regulatory authorities where required by law

Some data may be stored or processed outside the UK/EEA via trusted providers with appropriate safeguards.

7. Data Security

We take appropriate technical and organisational measures to protect your data, including:

Secure hosting infrastructure and encrypted connections
Restricted access to authorised instructors/committee members
Regular review and minimisation of stored data

8. Data Retention

We keep data only as long as necessary:

Membership records: while you are a member and for a reasonable period after leaving
Financial records: as required by UK law
Safeguarding and grading records: as required by governing bodies and safeguarding regulations
Marketing photos/videos: until consent is withdrawn

You may request deletion of non-essential data at any time.

9. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data (where legally permitted)
Restrict or object to processing
Withdraw consent at any time
Receive a copy of your data (data portability)

To exercise your rights, contact [email protected].

10. Complaints

If you are unhappy with how we handle your data, please contact us first.

You may also complain to the Information Commissioner's Office (ICO):
https://www.ico.org.uk/

11. Cookies and Analytics

Our website uses cookies for functionality and analytics, including Google Analytics.

You can manage cookies via your browser settings or any cookie consent tool on our website.

12. Changes to This Policy

We may update this policy occasionally. The latest version will always be published on our website.